Free Lavender Auric Atomiser For orders above $50
Shopping Cart

Refund policy

Crystals are very personal to each individual and may be spiritual to some. Hence, we do not allow exchanges or refunds for products purchased. 

If you should receive any product delivered to you in a faulty or damaged condition*. we will repair or replace them**. Kindly email us with proof of purchase together with a photo of the damaged item within 48 hours upon receipt of the item. After which, you may go to our store with the email and proof of purchase to repair the item. You may also mail the product back to us for repair but we do not cover any packing, postage or insurance charges for your parcel sent to us or back to you by mail. 

*faulty or damaged condition refers to any crystal bead or hardware charms that are cracked or damaged. 

**replacement of crystal and hardware charms are subject to stock availability. In the event that the product is discontinued, we will offer to replace it with a similar product in value.  

***we recommend you send your items in a box or bubble-padded envelope as we will not be liable for damaged products that arrive to us.